Paying for care

Focus on What Matters Most: Your Family

Understanding Coverage with Confidence

Navigating the financial aspects of serious illness care can feel overwhelming, but at Alderwood, we believe that your focus should remain on your loved one, not the cost of their care. Whether you are seeking palliative relief, hospice support, or grief counseling, our team is here to help you understand your coverage and find a path forward. We are committed to transparency and will walk you through every step of the process to ensure there are no surprises.

Paying for Hospice Care

Hospice care is a fully funded benefit under Medicare and Medicaid, and is covered by most private insurance providers.

Who is eligible for Hospice Benefits under Medicare?

Hospice Benefits are available to Medicare beneficiaries who:

  • Are certified by a physician as having a life-limiting diagnosis,
  • sign a statement choosing Hospice Care using the Medicare Hospice Benefit, and
  • enroll in a Medicare-certified Hospice program.
What services are covered under the Medicare Hospice Benefit?

The Medicare Hospice Benefit covers the following services as they relate to the hospice diagnosis:

  • Physician services for medical oversight of the patient’s care
  • Home care visits by registered nurses to monitor the patient’s condition and care
  • Home health aide visits to assist with dressing, bathing, and personal needs
  • Spiritual support for the patient, if desired
  • Social work or counseling services
  • Medical equipment
  • Medical supplies
  • Medications for symptom control and pain management
  • Volunteer support
  • Dietary counseling
  • Bereavement counseling and support services
Will the Medicare Hospice Benefit pay if I have to live somewhere else?

The Benefit provides hospice services delivered in hospice facilities, hospitals, long-term care facilities, and inpatient hospice units. However, the Benefit does not pay for room and board. In some instances, Medicaid will cover these expenses.

How long can a patient receive hospice care?

Hospice Care can be provided as long as the patient is certified as having a six month or less life expectancy. A patient can be re-certified for additional 60 and 90 day periods following the initial six months or less diagnosis. The Medicare Hospice Benefit is an unlimited benefit.

Can a patient change from one Hospice provider to another?

A patient has the right to change to another Hospice at any point, as long as the new Hospice is Medicare-approved.

What is not covered by the Medicare Hospice Benefit?

Services for conditions unrelated to the Hospice diagnosis and services for the hospice diagnosis that are not addressed on the hospice plan of care arranged by the hospice provider.

What expenses are paid for by the patient and family?

Medicare pays Hospice directly for a patient’s care. Patients can be billed up to five percent for outpatient drugs for pain management and symptom control. The patient may also be responsible for five percent of the Medicare payment amount for respite care if the service is used. Patients are also responsible for room and board at facilities, if necessary.

Why would someone stop receiving Hospice Care?

A patient can stop receiving Hospice Care at any time, for any reason. If a person stops Hospice Care, the standard Medicare Benefits are restored. Sometimes a disease may go into remission while receiving Hospice Care. A person’s condition may also change such that the patient no longer has a six month or less life expectancy. And, a patient may decide they may want curative treatment once again. At any point, a patient may return to hospice care as long as the eligibility criteria are met and certification by a physician is received.

At Alderwood, we recognize that the journey of healing continues long after a clinical transition.

All of our grief and bereavement services—including one-on-one counseling and specialized support groups—are provided free of charge to families in our service area.

These services are made possible through community support and donations, ensuring that a safe space for healing is always available to those who need it, without financial burden.

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Have Questions About Coverage?

Financial details should never stand in the way of care. If you have questions about your family’s specific insurance plan or need help navigating the billing process, our financial counselors are here to help.

The Alderwood Promise

As a community-based nonprofit, we are committed to providing care regardless of an individual’s ability to pay. Thanks to the generosity of our donors, no one is ever turned away from Alderwood of Davidson County services due to financial constraints.

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