Commitment to Equal Care and Access

Discrimination Is Against The Law.

Alderwood of Davidson County complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, religion, national origin (including limited English proficiency and primary language), age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR §92.101(a)(2)). Alderwood of Davidson County does not exclude people or treat them less favorably because of race, color, religion, national origin, age, disability, or sex.

Alderwood of Davidson County provides reasonable modifications for individuals with disabilities, and appropriate auxiliary aids and services, including qualified interpreters for individuals with disabilities and information in alternate formats, such as braille or large print, free of charge and in a timely manner, when such modifications, aids, and services are necessary to ensure accessibility and an equal opportunity to participate to individuals with disabilities.

Alderwood of Davidson County also provides language assistance services, including electronic and written translated documents and oral interpretation, free of charge and in a timely manner, when such services are a reasonable step to provide meaningful access to an individual with limited English proficiency.

If you believe that Alderwood of Davidson County has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Section 1557 Coordinator/Compliance Officer in person or by mail or phone as listed below. If you need help filing a grievance, the Section 1557 Coordinator/Compliance Officer is available to help you.

Section 1557 Coordinator/Compliance Officer
Alderwood of Davidson County
200 Hospice Way, Lexington, NC 27292
336.475.5444
Section 1557: Protecting Individuals Against Sex Discrimination 

You can also file a civil rights complaint with the US Department of Health and Human Services Office for Civil Rights (OCR) by mail, by phone, or electronically online at:

200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
800.368.1019 or 800.537.7697 (TDD)
https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf

Diversity, Equality, & Inclusion Statement (DEI)

Alderwood of Davidson County recognizes that a diverse, equitable, and inclusive agency is reflective of our community and supports our ability to better serve our patients, families, and staff. Our Agency provides holistic care to patients and their loved ones by recognizing all persons are entitled to compassionate, dignified, and competent care.